Orders & personalisation
How do I send my photos or design?
Place your order first, then email your photos to hello@evergift.in quoting your order number. We’ll confirm before we start production.
Can I see a preview before it’s printed?
For personalised items we share a digital proof for approval before production begins.
Do you take custom requests?
Yes. If you don’t see what you want, email us the idea — most of our work is made to order anyway.
Delivery
How much is delivery?
Delivery is ₹49, and free on orders over ₹499.
Can I choose a delivery date?
Yes — pick your preferred delivery date at checkout. The earliest available date is the next day.
Where do you deliver?
We deliver across India. See Shipping & Delivery for details.
Payment
What payment methods do you accept?
Cash on Delivery, and online payment by UPI, card or net banking. Availability depends on your order — you’ll see the options at checkout.
Is online payment secure?
Yes. Online payments are processed by Razorpay; we never see or store your card details.
Returns
Can I cancel or return a personalised item?
Personalised items are made specifically for you and can’t be resold, so cancellation is only possible before production starts. Damaged or incorrect items are always put right — see Cancellation & Refund.